At Augmintech PVT LTD, we strive to provide high-quality educational content through our online courses. We understand that situations may arise where a refund request is necessary. Our refund policy is designed to be fair and transparent while protecting both our customers and our platform.
1. Refund Eligibility
One-time Purchase Courses & Subscription-based Courses:
- Refund requests will be considered on a case-by-case basis after discussion.
- Customers must contact our support team to discuss their concerns regarding the course.
2. Refund Exclusions
The following services are strictly non-refundable once access has been granted:
- Live courses
- Webinars
- Any courses labeled as “non-refundable” at the time of purchase
3. Refund Request Process
To request a refund, please follow these steps:
- Submit your refund request via email to Support@augmintech.com with the subject line “Refund Request – [Course Name]”.
- Include your full name, course name, and date of purchase in the email.
- Our team will review your request and contact you for further discussion.
- If a refund is approved, it will be processed within 10-14 business days via bank transfer to the original payment method.
4. Subscription Cancellations
- You may cancel your subscription at any time through your account dashboard.
- Cancellations are effective at the end of the current billing cycle, and no refunds will be provided for any unused portion of the subscription.
5. Changes to the Refund Policy
Augmintech PVT LTD reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page, and it is the user’s responsibility to review the policy periodically.
No Refund for Policy Violations
If a user is found engaging in unauthorized activities such as downloading, recording, or sharing our restricted content, their access will be permanently revoked.
In such cases, no refund will be provided under any circumstances.
Our decision will be final, and in case of any disputes, our ruling will be considered binding.
For any queries, please contact us at Support@augmintech.com or call +91 9661473085.